Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for important details about your order.
Processing Time
All items are custom-made to order. Please allow 10–14 business days for processing before your order is shipped. Processing times may vary during holidays, sales, or periods of high demand.
Shipping Time
Once your order has been shipped, delivery typically takes 3–7 business days depending on your location. Please note that shipping times are estimates and may be subject to carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
You will receive a confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking updates to appear.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
We are not responsible for delays caused by the shipping carrier. If your package is lost or significantly delayed, please contact the carrier directly using your tracking number.
Damaged Items
If your order arrives damaged, please contact us within 72 hours of delivery with photos of the item and packaging so we can assist you.
If you have any questions about your order, feel free to contact us—we’re happy to help!